Our Carpet Cleaning Process
Walk Thru
We measure the carpet area and walk the customer through all of the options, pros and cons, allowing them to make the decision that best fits their needs with no pressure.
Preparation
After the furniture, blinds, bed skirts, and obstacles are moved out of the way, we carefully unload our equipment, paying close attention to the doorframe and walls. (Should you move furniture ahead of time? Find out.)
Pre-Vacuum
The carpets are vacuumed to remove dry soil. This makes the steam cleaning more effective and reduces dry time. (Should you vacuum ahead of time? Find out.)
Spot Treatment
Tough spots are broken up with soil specific and industry leading spotters. (Learn about spot treatment.)
Pre-Conditioner
We apply a high quality pre-conditioner to loosen soil trapped within the carpet fibers. It is agitated into the carpet as needed.
Soil Extraction
Once loosened, the soil is removed with the appropriate technique: professional truck-mounted hot water extraction (HWE) or very low moisture (VLM) carpet cleaning.
Carpet Rinse
We rinse the carpet, leaving it pH neutral, to keep residue from building up as quickly in the future.
Post Spot Treatment
If a spot did not come up entirely during the initial cleaning, we repeat the spot treatment and extraction steps.
Final Inspection
After a final walk through, we review our work with the customer and get approval.
Education & Tips
We share practical tips to keep the carpet as clean as possible until next time.